When you contact Tugboat, we will arrange an initial one-hour consultation to get to know each other and to build a picture of the whole family and its needs. This is an informal get together and best done face to face if possible, though virtual consultations are of course an option too!
We will use this session to build a picture of your whole family, how you would like to live and what barriers are in your way.
At the end of an hour, we will be able to give you an idea of how Tugboat can help you. We will then produce a report summarizing the family picture and proposing a course of action. This proposal will give you a few options, ranging from signposting you to services and organisations, to a more supportive approach which will include helping you write letters, contact professionals and even attend meetings with you.
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